Category Archives: Workflow


Out of hibernation…

Whew! Its been a while since I’ve posted anything up here…
My apologies for the unscheduled break in the blog - it seems to me that, no matter how many times I’ve relocated (9 times in the last 15 years!!), it just does not seem to get any easier
Getting the basic stuff up and […]

Business Agility Primer: Requesting your help for AN idea…

I had posted a while back on the “Business Agility Primer” - I’d promised that I want to get it done and over with by 15th Jan… So, I have been preparing a lot of material, etc. for the primer series - things like the capabilities of BRE / BRMS, BPM, ESB, BI, ECM / […]

Architecting an Agile Solution using BPM, BRE / BRMS, and BI: A simple primer for the newcomer

I’ve been reading a lot of articles / series of articles from a lot of people in recent weeks focusing on what agility means, what are the types of business rules, what decision automation means, and how to find out if you are ready for becoming agile in some way or the other, the business […]

Why are Business Rules Management Systems considered ONLY server-side, and not client-side, technology?

One of the things I’ve noticed is that most people assume that BPM, BI, and BRMS technologies are essentially “server-side” technologies. Something in the term “business” seems to be conjuring up visions of multi-processor server boxes linked to a SAN with huge databases operating on RAIDs somewhere in that mix…
I’ve been continuously surprised by […]

Delivering a first-class service…

I came across the text of the speech given by Richard Ward, the CEO of Lloyds on improving customer service processes…. interesting read about what customers want, what they are getting, and how to bridge the gap.
What are Lloyd’s customers saying they need from insurance companies?
“The key areas customers want us to improve remain: speed […]

Improving your Business with BPM right now? Sorry, Mr. Mills!

Take a look at this article here by Jeff Mills, VP of Channel Development and Marketing for Bluespring Software… I am sorry, Mr. Mills - you seem to be attributing the efficiencies given by business rules technology to business process technology in some of your points! For example:
1. Eliminating mundane work: “BPM software can automate […]