January 8, 2007 – 5:01 pm
I had posted a while back on the “Business Agility Primer” - I’d promised that I want to get it done and over with by 15th Jan… So, I have been preparing a lot of material, etc. for the primer series - things like the capabilities of BRE / BRMS, BPM, ESB, BI, ECM / […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Mortgage, Loan Origination, Business Automation, Finance Technology, Business Process Management, Workflow, BPM, BI, Use cases, Agility, Primer, Business Agility Primer, ECM, Enterprise Content Management, Content Management System, Document Management System, DMS, CMS
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December 14, 2006 – 1:29 pm
Apparently, Sarbanes-Oxley is forcing the actuaries and the techies to collaborate and develop processes for conducting financial calculations. The senior members of both the IT and the Actuary departments from the top 30 insurance companies got together to brainstorm for ideas on how best to achieve this - you can read about it here…
Essentially, what […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Underwriting, Business Automation, Finance Technology, Compliance, Offshoring, Outsourcing, Actuary, Risk Management
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December 13, 2006 – 1:29 pm
One of the things I’ve noticed is that most people assume that BPM, BI, and BRMS technologies are essentially “server-side” technologies. Something in the term “business” seems to be conjuring up visions of multi-processor server boxes linked to a SAN with huge databases operating on RAIDs somewhere in that mix…
I’ve been continuously surprised by […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Call Centers, Mortgage, Loan Origination, Claim, Underwriting, Business Automation, Finance Technology, Compliance, Business Process Management, Workflow, Business Intelligence, BPM, BI, Client side business rules
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December 12, 2006 – 3:59 pm
I came across the text of the speech given by Richard Ward, the CEO of Lloyds on improving customer service processes…. interesting read about what customers want, what they are getting, and how to bridge the gap.
What are Lloyd’s customers saying they need from insurance companies?
“The key areas customers want us to improve remain: speed […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Claim, Underwriting, Business Automation, Compliance, Business Process Management, Workflow, Business Intelligence, BPM, BI
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December 7, 2006 – 6:31 pm
Philippe’s “best practices” list for developing Insurance Products… Notice the points he makes on how technology can be used to help insurance companies beat the street…
Separation of “products” from “process” - not hard coding the product in a legacy system
Ensuring completeness: Insurance products are NOT simply pricing, but also include underwriting policies, information gathering questionnaires, […]
November 22, 2006 – 12:57 pm
I cam across this post on the Euclid Manager’s insurance-related blog today. What caught my curiosity was this particular piece:
“While in the absence of a claim or incident, there may be some level of goodwill and flexibility on the underwriter’s part to extend the policy a skosh, perhaps to the end of the business day, […]
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