Whew! Its been a while since I’ve posted anything up here…
My apologies for the unscheduled break in the blog - it seems to me that, no matter how many times I’ve relocated (9 times in the last 15 years!!), it just does not seem to get any easier
Getting the basic stuff up and […]
January 8, 2007 – 5:01 pm
I had posted a while back on the “Business Agility Primer” - I’d promised that I want to get it done and over with by 15th Jan… So, I have been preparing a lot of material, etc. for the primer series - things like the capabilities of BRE / BRMS, BPM, ESB, BI, ECM / […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Mortgage, Loan Origination, Insurance, Business Automation, Finance Technology, Workflow, BPM, BI, Use cases, Agility, Primer, Business Agility Primer, ECM, Enterprise Content Management, Content Management System, Document Management System, DMS, CMS
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December 13, 2006 – 5:18 pm
I’ve been reading a lot of articles / series of articles from a lot of people in recent weeks focusing on what agility means, what are the types of business rules, what decision automation means, and how to find out if you are ready for becoming agile in some way or the other, the business […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Business Automation, Workflow, Business Intelligence, BPM, BI, Agility, Primer, Business Agility Primer
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December 13, 2006 – 1:29 pm
One of the things I’ve noticed is that most people assume that BPM, BI, and BRMS technologies are essentially “server-side” technologies. Something in the term “business” seems to be conjuring up visions of multi-processor server boxes linked to a SAN with huge databases operating on RAIDs somewhere in that mix…
I’ve been continuously surprised by […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Call Centers, Mortgage, Loan Origination, Insurance, Claim, Underwriting, Business Automation, Finance Technology, Compliance, Workflow, Business Intelligence, BPM, BI, Client side business rules
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December 12, 2006 – 3:59 pm
I came across the text of the speech given by Richard Ward, the CEO of Lloyds on improving customer service processes…. interesting read about what customers want, what they are getting, and how to bridge the gap.
What are Lloyd’s customers saying they need from insurance companies?
“The key areas customers want us to improve remain: speed […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Insurance, Claim, Underwriting, Business Automation, Compliance, Workflow, Business Intelligence, BPM, BI
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December 11, 2006 – 5:36 pm
Came across the “Where to start with use cases” blog post by Seilevel - it talks about how to decompose a proposed IT system into manageable chunks [process decomposition] that can be given off to the architects / leads / programmers for further development.
This post by Kushal on the problems with too much process decomposition […]
By Vish Desai
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Also posted in BRMS, BRE, Business Rules, Business Rules Engines, Business Rules Management Systems, Business Automation, Business Intelligence, BPM, BI, Requirements, Use cases
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December 7, 2006 – 6:31 pm
Philippe’s “best practices” list for developing Insurance Products… Notice the points he makes on how technology can be used to help insurance companies beat the street…
Separation of “products” from “process” - not hard coding the product in a legacy system
Ensuring completeness: Insurance products are NOT simply pricing, but also include underwriting policies, information gathering questionnaires, […]
December 7, 2006 – 4:12 pm
Take a look at this article here by Jeff Mills, VP of Channel Development and Marketing for Bluespring Software… I am sorry, Mr. Mills - you seem to be attributing the efficiencies given by business rules technology to business process technology in some of your points! For example:
1. Eliminating mundane work: “BPM software can automate […]
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